Shipping Locations: We currently offer shipping to customers located in the United Kingdom, the United States, Canada, and Australia. Please note that additional shipping charges or restrictions may apply for certain remote areas or international destinations.

Processing Time: We strive to process and ship all orders within 1-3 business days after the order is placed, unless otherwise stated. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time and Delivery Estimates: The estimated delivery time will vary depending on the shipping destination and the selected shipping method. During the checkout process, you will be provided with an estimated delivery timeframe based on the shipping address you provide. Please note that these are estimated timeframes and actual delivery times may vary due to unforeseen circumstances.

Tracking Information: Once your order has been shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date. Please allow some time for the tracking information to be updated by the carrier after receiving the tracking number.

Shipping Costs: We currently offer free shipping on all orders

International Shipping: For international orders, please be aware that customs fees, import duties, taxes, or other charges may be applicable and are the responsibility of the recipient. We are not responsible for any delays or additional charges incurred due to customs processes.

Shipping Address: It is the responsibility of the customer to provide an accurate and complete shipping address during the checkout process. Please ensure that the provided address is correct, including any apartment or suite numbers, to avoid any delays or delivery issues.

Shipping Updates and Communication: We will keep you informed about the status of your order and any significant updates related to shipping through email notifications. If you have any questions or concerns regarding your shipment, please contact our customer support team at support@shop-bijouterie.com.